Effective Date: 01-01-2025
At Rare Heaven, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, make a purchase, or interact with us. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
When you visit Rare Heaven or make a purchase, we may collect the following types of information:
Personal Information: Name, email address, phone number, shipping and billing address, payment details, and other details you provide during checkout or account creation.
Browsing Information: IP address, browser type, operating system, device information, and website usage data collected through cookies and other tracking technologies.
Transaction Information: Details of purchases, including the products you buy and your order history.
2. How We Use Your Information
We use the information we collect to:
Process and fulfill your orders, including shipping and payment transactions.
Communicate with you regarding your orders, inquiries, and customer support.
Send promotional emails, newsletters, and special offers (if you have opted in).
Improve our website, services, and user experience through analytics.
Prevent fraudulent activities, unauthorized transactions, and ensure the security of our services.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your data with trusted partners and service providers to facilitate our operations, including:
Payment Processors: To process your payments securely.
Shipping Providers: To deliver your purchases.
Marketing Partners: To provide personalized ads and promotions.
Legal and Compliance: To comply with legal obligations or respond to lawful requests from authorities.
4. Cookies and Tracking Technologies
Rare Heaven uses cookies and similar technologies to enhance your browsing experience and gather usage data. Cookies help us:
Remember your preferences and login details.
Understand how visitors interact with our website.
Display personalized advertisements and offers.
You can manage or disable cookies in your browser settings. However, doing so may limit some functionalities of our website.
5. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. Despite our efforts, no online platform is completely secure. Therefore, we encourage you to take precautions, such as safeguarding your passwords and using secure networks.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Access and Correction: Request access to the information we hold about you and correct any inaccuracies.
Data Deletion: Request the deletion of your personal data, subject to legal and contractual obligations.
Opt-Out: Opt-out of receiving marketing communications.
Data Portability: Request a copy of your data in a machine-readable format.
To exercise these rights, please contact us at store.rareheaven@gmail.com
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of these third-party sites before providing any personal information.
8. Children’s Privacy
Rare Heaven does not knowingly collect personal information from individuals under the age of 18. If you believe a child has provided us with personal data, please contact us, and we will take steps to delete the information promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: store.rareheaven@gmail.com
Phone: +91 9013247909
Thank you for trusting Rare Heaven. Your privacy is our priority!
